At Onsra, we value your privacy and are committed to protecting the personal information you provide through our website.

This Privacy Policy explains how Onsra collects, uses, stores, protects, and processes information when you visit and use our website, submit information through contact forms, subscribe to receive information, or interact with any content and services provided on the website.

By accessing and using the Onsra website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you use our website, Onsra may collect different types of information.

1.1. Information You Voluntarily Provide

When you contact or interact with us, you may voluntarily provide certain information, including:

Full name
Email address
Phone number
Message or inquiry content
Information submitted through contact forms
Information provided when subscribing to receive communications from Onsra
Any other information you choose to provide to us

You are not required to provide personal information to access most of the content on our website. However, certain features may require specific information so that we can respond to your request or provide the requested service.

1.2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through servers, browsers, cookies, or similar technologies.

This information may include:

IP address
Device type
Operating system
Browser type and version
Browser language
Time zone
Website or referral source that brought you to our website
Pages you visit
Time and duration of your visit
Interactions and activities on the website
Technical information related to your device and internet connection

This information is primarily used to maintain, secure, and improve our website.

2. HOW WE USE YOUR INFORMATION

Onsra may use the information collected for legitimate and necessary purposes, including:

Providing and maintaining the website
Responding to your questions, requests, or messages
Providing information or services you request
Sending necessary website-related notifications
Improving website content, design, and user experience
Analyzing how visitors use our website
Detecting and preventing fraud, abuse, or unauthorized access
Maintaining the stability and security of our systems
Detecting and resolving technical issues
Managing and improving website performance
Complying with applicable legal obligations
Protecting the rights, property, and legitimate interests of Onsra

We do not use your personal information for unrelated purposes without an appropriate legal basis or necessary notice.

3. COOKIES AND SIMILAR TECHNOLOGIES

The Onsra website may use cookies and similar technologies to help the website function properly and provide a better user experience.

Cookies are small data files stored on your device when you visit a website.

Cookies may be used to:

Remember certain user preferences
Enable essential website functionality
Improve website performance
Analyze website traffic
Understand how users interact with our content
Detect unusual or potentially harmful activity
Improve the overall user experience

Some cookies may be placed by third-party services integrated into our website.

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of the website.

4. WEBSITE ANALYTICS

Onsra may use website analytics tools to understand how visitors use our website.

These tools may collect information such as:

Number of visitors
Pages visited
Time spent on the website
Traffic sources
Device and browser information
Basic interactions with the website

Analytics data is generally used in aggregated or statistical form to help us:

Understand user behavior
Identify content that is of interest to visitors
Improve website structure
Improve website performance
Identify technical issues
Make informed decisions to enhance the user experience

Third-party analytics providers may process information in accordance with their own privacy policies.

5. CONTACT FORMS

If you use a contact form on our website to send information to Onsra, the information you provide may be stored and used for the purpose of processing your request.

This information may include your name, email address, phone number, and message content.

We may use this information to:

Respond to your inquiry
Provide the information you requested
Provide technical or service support
Follow up on and manage related requests

We do not use information submitted through contact forms for unrelated purposes without an appropriate basis.

6. EMAIL AND COMMUNICATIONS

If you voluntarily subscribe to receive emails or other communications from Onsra, we may use your email address to send:

Updates
New content
News related to Onsra
Service announcements
Marketing or promotional communications, where applicable and permitted by law

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the relevant email or by contacting us directly.

Even if you unsubscribe from marketing communications, we may still send necessary information relating to your request, transaction, or interaction with us where such communications are required.

7. SHARING INFORMATION WITH THIRD PARTIES

Onsra respects your privacy and does not sell, rent, or trade your personal information to third parties for their own commercial purposes.

However, in certain circumstances, information may be shared with trusted service providers who assist us in operating our website and providing our services.

These parties may include:

Website hosting providers
Email service providers
Security service providers
Website analytics providers
Anti-spam service providers
Technical service providers
Providers of tools or plugins integrated into our website

These providers may only access information to the extent necessary to perform services for us or as otherwise required by applicable law.

We may also disclose information when reasonably necessary to:

Comply with applicable laws or lawful requests from competent authorities
Protect the rights and property of Onsra
Investigate fraud or unlawful activities
Protect the safety of users
Enforce our website terms and policies
Protect our legal rights and legitimate interests

8. THIRD-PARTY SERVICES AND CONTENT

The Onsra website may use or link to certain third-party services.

These may include:

Analytics tools
Mapping services
Anti-spam tools
Video platforms
Social media sharing tools
Email services
Other services or plugins that support our website

These third parties may collect or process information in accordance with their own privacy policies.

Onsra does not have complete control over how third parties collect or use information. We therefore recommend reviewing the privacy policies of these services before using them or providing personal information.

9. LINKS TO OTHER WEBSITES

Our website may contain links to external websites or platforms.

These links are provided for your convenience and to provide access to additional information.

Onsra is not responsible for the content, privacy practices, or activities of external websites.

When you leave the Onsra website and access another website, your information will be handled according to that website’s privacy policy.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. INFORMATION SECURITY

Onsra implements reasonable technical and organizational measures to protect personal information against:

Unauthorized access
Unauthorized use
Unauthorized alteration
Unauthorized disclosure
Accidental loss or destruction

We regularly review our security practices to ensure they remain appropriate to the nature of the information we process and our website activities.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee that information transmitted over the Internet will always be completely secure.

11. DATA RETENTION

Onsra retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

The retention period may depend on:

The purpose for which the information was collected
The nature of the information
Legal obligations
Record-keeping requirements
The need to resolve disputes
The need to protect Onsra’s rights and legitimate interests

When information is no longer required, we may delete, anonymize, or otherwise appropriately dispose of it.

12. YOUR RIGHTS

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

Request information about the personal data we hold about you
Request correction of inaccurate information
Request that your information be updated
Request deletion of your information where permitted by law
Request restriction of certain processing activities
Object to certain processing activities
Withdraw your consent where processing is based on your consent
Unsubscribe from marketing communications

If you wish to exercise any rights relating to your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

To protect your privacy and the security of your information, we may ask you to provide reasonable information necessary to verify your identity before processing your request.

13. CHILDREN’S PRIVACY

The Onsra website is not designed to intentionally collect personal information from children.

We do not knowingly collect personal information from children where there is no appropriate legal basis or required authorization.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review the situation and take appropriate action.

14. ADVERTISING AND MARKETING PRIVACY

If Onsra uses advertising or digital marketing tools, certain advertising partners may use cookies or similar technologies to deliver content that is more relevant to your interests or browsing activity.

These activities may be subject to the privacy policies and privacy preferences of the respective platforms.

You may be able to control certain advertising activities through your browser, device settings, or privacy tools provided by the relevant platforms.

15. WE DO NOT SELL PERSONAL INFORMATION

Onsra does not sell personal information belonging to website visitors or users to third parties.

We only share information where reasonably necessary to operate the website, provide services, protect users and our business, or comply with applicable legal obligations.

16. INTERNATIONAL PRIVACY

If you access our website from outside Vietnam, you understand that your information may be transferred to, stored in, or processed in Vietnam or in other countries where our service providers operate.

Different countries may have different data protection laws and standards.

By using our website, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable law.

17. USER RESPONSIBILITIES

You are responsible for ensuring that the personal information you provide to Onsra is accurate, complete, and up to date.

If you provide information relating to another person, you should ensure that you have the appropriate authority or permission to provide that information to us and that doing so does not violate that person’s privacy or legal rights.

18. CHANGES TO THIS PRIVACY POLICY

Onsra may update this Privacy Policy from time to time to reflect:

Changes to our website activities
Changes in technology
Changes to our services
Changes in the way we process information
New legal or regulatory requirements

When changes are made, the updated version will be published on this page together with the revised effective or update date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Your continued access to or use of the website after changes to this Privacy Policy are published constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.

19. CONTACT US

If you have any questions, requests, or concerns regarding this Privacy Policy or the way Onsra handles personal information, please contact us at:

Onsra

Email: onsrabrand@gmail.com

Website: https://onsraco.com/

Address: Số 95, ngõ 20, đường Phú Minh, Phường Tây Tựu, Thành phố Hà Nội, Việt Nam

We will review and respond to reasonable requests within an appropriate timeframe.

20. ACKNOWLEDGMENT

By using the Onsra website, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and processed as described above.

If you do not agree with this Privacy Policy, please discontinue your use of the website or contact us if you have any questions regarding the processing of your personal information.

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